O2 hotline – So you reach the customer with questions and problems

If you have questions for your O2 contract or have any problems, you can call the O2 customer service. Here you will find all contact information such as phone number, email and online support.

The best you have your O2 customer number ready and waiting when you are a returning customer. You can find them in the online portal on your bills. Look here, if you want to terminate at O2.

O2 hotline for contract customers

From the O2 network55 22220 cents per call
from the landline089 78 79 79 40020 cents per call
From other mobile networks0176 888 55 222Cost depends on your tariff
From abroad0049 176 888 55 222Cost depends on your tariff

O2 customer service for prepaid customers

From the O2 network5528220 cents per call
from the landline0180 40 55 28220 cents per call
From other mobile networks0176 888 55252Cost depends on your tariff
From abroad0049 176 888 55 282Cost depends on your tariff

View O2 Mobile of the month*

Start Photogallery(27 images)Secret phone codes that everyone should know

Hotline for card activation, fault, order & Co.

card activation0800 66 999 66Free
contract termination0800 10 15 849Free
DSL and landline Disorder0800 52 51 378,Free
Premium customers0179 4444 333Free for premium customers
order Hotline089 78 79 79 409Cost depends on your tariff

Online Contact by "O2 online instead Hotline"

o2-more-local - Logosince the O2 hotline often overloaded is, O2 has set up an online service called "O2 Online instead Hotline" currently but only for selected users, which will be notified directly via SMS or email.

Fortunately, there are the following online alternatives for all.

Live chat

O2 O2 offers a chat and a chat order:

  1. Opens this O2 website *.
  2. Scroll down to "Personal contact via email" and click on the appropriate links.

Social networks

Dissatisfied customers who make known their displeasure in public, are never good for business. You can therefore also ask (politely) on the following social media sites O2 for help to your problem:

  • Twitter
  • Facebook
  • Instagram
  • YouTube
  • Google+

O2 shops near

  • Goes in search of O2 Shops near you * to address the problem with a support staff.
  • Orders can give naturally also.

O2 Forum

  • Help of like-minded gets her in the O2 Forum.
  • To do this you registered you there to get help from people with the same problem.


Posted In: GIGA TECH