DHL: Pick up packages online or book by phone

DHL is the market leader among the logistics companies worldwide. Do you want to send a package, you do not have longer to nearest branch with your mission to run, but can the package convenient for pickup in the closest packing station set or instruct even a collection by DHL.

Video: These 5 things you should know about the DHL
420265These 5 things you should know about the DHL

With a planned pick the package is then processed by a delivery from your front door or another desired address, eg. B. picked up in the workplace. If you just antrefft a DHL couriers on his tour, you can these without authority also ask directly whether an already prepaid package can be taken.

frank DHL packages online*

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How the DHL pick up packages

The DHL collection is possible nationwide at any address you specify. Do you want that a packed package is picked up the next day, you can submit online to 22 pm on the previous day the order for pick up. That you may not have to wait all day for the deliverer, this can indicate a time frame for pick up.


  • Who packages with DHL Online franking *DHL: Pick up packages online or book by phone four packages each cart with Porto endows the DHL pick-up can even use free of charge.
  • The DHL pick-up is particularly suitable for frequent senders, but also for the shipment of large and bulky items.
  • Anyone planning a larger trip, kan send his luggage in advance with the DHL going on.

Book collecting parcels online or by phone: DHL

Want to book it online that your DHL package is picked up by the DHL, you can do this as follows:

  • Do you use the DHL online franking, you can also book online the packet pickup.
  • If the show was already franked, you can pick and subsequently cause online.


The following charges apply when you pick up your package by the DHL delivery to:

  • 3 €: place your request online (Monday to Saturday at delivery round)
  • 6 €: place your request online using time window (Monday to Saturday, optionally between 8-13 am or 12-17 pm)

The pickup request you can book by phone or online. By telephone you use the number 0228-28609898. There are the usual fixed network costs.

In addition, your mission can charge from a DHL package box *DHL: Pick up packages online or book by phone be collected. In the eFiliale you find the DHL Abholset for three orders *DHL: Pick up packages online or book by phone. If you do not have been with a scheduled pick-up at home, a new order must be issued.

With us you also learn where you can file a complaint with the DHL. In addition, you learn from us what you can do if does not arrive DHL package and with which delivery times are expected in DHL.

Also interesting:

  • All information on DHL Online Franking
  • DHL Tracking: made package tracking easy
  • German Post Hotline - reach the customer
  • DHL Hotline - how to reach the customer service?

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